Delivery Timeframes
We strive to deliver your order within 7 business days of order placements through DD Farms. You will get order details and delivery tracking (if applicable to your order) on your preferred communication method either from us or from our delivery partners.Cancellation by DD Farms
Please note that there are some orders that we are unable to accept and they will be cancelled from our side. We reserve the right, to cancel the order for any reason. Like under any foreseen circumstances that may come in the way of your order that may be limitations on quantity available for purchase, error in product(s) or pricing information, or limitations of our credit department.We may also require information before accepting your order. We will contact you if in any case, your order is cancelled or any kind of information that is required to accept your order. If your order is cancelled after your account has been charged, the amount will be credited to your account within 1-2 working days via NEFT/IMPS/UPICancellations by the customer: Before Dispatch
In case we receive a cancellation notice from your side and the order has not been processed by us, we will cancel the order and refund the entire amount within 7 working days.Cancellations by the customer: After Dispatch
On the other hand, on cancellation of an order, after it has been dispatched from our side, no refund is possible. We expect that no difference of opinion will happen from your side regarding the cancellation. If the Product is once dispatched, it cannot be returned.For any queries, you can contact our customer care by Email to Customer Service: admin@ddfarmfresh.com
